Beyond attractive pricing and wide selection there are additional services and guarantees you should expect from your jeweler that will make you feel comfortable with this important purchase. Read on to learn more details of what Diamond Traces has to offer.
All fine diamonds come accompanied by a diamond certificate from an objective independent company. This diamond grading report is your only guarantee of the quality of your diamond's grades (Cut, Color, Clarity, and Carat). All loose diamonds at Diamond Traces accompanied with a diamond grading report from AGL, EGL or GIA, which are among the most respected diamond grading labs.
An appraisal is a document stating the approximate retail replacement value of an item. In case of loss, theft, or damage your insurance company will give you an equal replacement of your item. Diamond Traces offer an appraisal on all items from $500 and over.
Making a jewelry purchase is a big deal, especially when you are selecting an engagement ring. We want you to be sure that what you bought is exactly what you want. Our 30-day return policy gives you plenty of time to gather opinions from friends and family about your purchase and make sure you made the right decision. If for any reason you are not satisfied you can return your item in its original condition, within 30 days of the date of shipment for a refund or an exchange.
We stand behind our products. All Diamond Traces diamonds, engagement rings, and fine jewelry are subject to high standards of quality. Each piece is manufactured in our facilities using only the most premium materials and methods of craftsmanship and backed by a Jewelry Warranty, which protects against all defects in manufacturing, design, and workmanship.
From the minute you complete your check out, you can rest assure that we are on top of everything. Your ring will be set by a master jeweler, then your diamond and setting will be reviewed multiple times for quality assurance, and for an appraisal. Finally your ring will be packed in our elegant jewelry box together with all documentation and it will be shipped free via FedEx. You order will be fully insured from the minute it leave our office to the minute it arrived to your door.